During migration, families may find themselves plunged into the anxiety of not knowing what happened to their loved one. Also, people who undertake migration express the need to communicate with their loved ones during their journey. Sometimes migrants find themselves in distress and they need to communicate with their families or simply do not have the means to get in touch with them. The restoration or maintenance of family contact during migration is an unavoidable need, which aims to alleviate the pain of separation from loved ones.
If you are a person on the move who needs to make a sign of life by calling your family, you can find useful information in this article.
Are there structures that allow people travelling in Agadez, Dirkou, Siguédine, Assamaka and Arlit to be in contact with their loved ones?
In Agadez, the Nigerien Red Cross (CRN: Croix Rouge Nigeriénne) gives migrants leaving for Agadez, as well as those who have been turned away, the opportunity to get in touch with their loved ones with a free telephone service.
How does the CRN phone call work?
In Agadez, the Croix-Rouge Nigérienne (CRN) in collaboration with the Comité international de la Croix-Rouge (CICR) and the Croix Rouge Française (CRF) in Niger are working to help migrants maintain the family link in order to prevent disappearances and exchange family news via telephone calls. In some cases, involving unaccompanied migrant children, this may lead to family tracing and reunification, always considering the best interests of the child.
The facilitation of family contact by the Croix-Rouge Nigeriénne in granting minutes of communication to vulnerable migrants, both national and international, so that they can hear from their families. For this, the CRN has positioned antennas in the transit centers of the International Organization for Migration (IOM) in Agadez, Arlit, Assamaka and Dirkou and kiosks in some transport companies in these localities available to migrants.
Position and schedules of antennas and kiosks in Agadez, Arlit, Assamaka, Dirkou and Siguédine:
- In Agadez, the CRN has 2 kiosks placed at the level of three transport companies: Rimbo and 3STV.
Working days: kiosks are open only on Tuesdays, Thursdays, Fridays and Sundays, i.e. 4 times a week in Agadez.
Opening time: 9am-12am and 4pm-5pm
With a mobile team at IOM center in Agadez every Monday and Thursday.
- In Arlit, 2 kiosks including 1 in Sonef and 1 at the bus station
Working days: Monday, Wednesday, Thursday and Saturday
Opening time: 9am-12am and 4pm-5pm
With a mobile team at IOM Arlit center every Monday and Thursday
- In Dirkou, 1 kiosk at the bus station
Working days: Monday, Wednesday, Thursday and Saturday
Opening time: 9am-12am and 4pm-5pm
With a mobile team at IOM Dirkou center every Monday and Thursday
- In Siguédine, 1 kiosk at the bus station
Working days: Monday, Wednesday, Thursday and Saturday
Opening time: 9am-12am and 4am-5am
- In Assamaka, 1 kiosk at the market level
Working days: Monday, Wednesday, Thursday and Saturday
Opening time: 9am-12am and 4am-5am
With a mobile team at IOM Assamaka center as migrants arrive.
Apart from the phone call, the migrant has the possibility to receive information about an online search tool of the Red Cross called Trace the Face and prevention messages on the need to always maintain family contact, as well as a referral to other actors for other types of needs.
For more information visit the website of the Croix-Rouge Nigérienne : www.croix-rouge.ne
For any questions :
- Contact us on our Facebook page Sheega.info or on the website at https://www.sheega.info/hc/fr Monday to Thursday from 8am to 5.45pm and Fridays from 8am to 1pm.
- You can also call us at these same times on our toll-free numbers 92 90 55 55 or 98 31 38 24